Web Accessibility.co
Legal

Privacy Policy

Last updated: January 26, 2026

1. Introduction

WebAccessibility.co ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, widget, and services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password when you create an account
  • Billing Information: Payment details processed securely via Stripe/Polar (we do not store full card numbers)
  • Website Information: URLs of websites you add to our platform for monitoring
  • Support Communications: Messages and attachments you send to our support team

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, actions taken within our dashboard
  • Device Information: Browser type, operating system, IP address
  • Widget Analytics: Aggregate data about accessibility tool usage on websites using our widget

2.3 Widget Data Collection

Our accessibility widget, when embedded on your website, may collect anonymous aggregate data about which accessibility tools are used. We do not collect personally identifiable information about your website visitors through the widget unless you explicitly configure such collection.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send billing notices
  • Send service-related communications (alerts, updates, security notices)
  • Respond to support requests and inquiries
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who help us operate our business (hosting, payment processing, analytics)
  • Legal Requirements: When required by law, subpoena, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

5. Third-Party Services

We use the following third-party services:

  • Stripe/Polar: Payment processing
  • Vercel: Hosting and analytics
  • Cloudflare: Content delivery and security
  • Google: Authentication (when using Google Sign-In)

Each third-party service has its own privacy policy governing their data practices.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting [email protected].

7. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Data Portability: Receive your data in a portable format
  • Object: Object to certain processing activities
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how our service is used. You can control cookie settings in your browser.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our Service is not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

For privacy-related questions or concerns:

See also: Terms of Service | Accessibility Statement